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Privacy Policy
Last updated: July 17, 2025
This Privacy Policy describes how RGN INTERNATIONAL (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://rgninternational.com/ (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Contact details including your Company Name, Company owner’s Name, Company Website, Tax ID/EIN, address, contact number, and email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information including your username, password, security questions, and other information used for account security purposes.
Customer support information including the information you choose to include in communications with us.
Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include:
- Device information
- Browser information
- Information about your network connection
- Your IP address
- Other information regarding your interaction with the Services
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Companies who support our Site and Services, such as WooCommerce.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address).
- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties, may collect certain information using tracking technologies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy.
How We Use Your Personal Information
We use your personal information for the following purposes:
- Providing Products and Services: To process your payments, fulfill your orders, send notifications, manage your account, arrange shipping, facilitate returns and exchanges.
- Marketing and Advertising: To send promotional emails, text messages, or postal mail and to show you advertisements for products or services.
- Security and Fraud Prevention: To detect, investigate or take action regarding fraudulent, illegal, or malicious activity.
Communicating with You and Service Improvement: To provide customer support and improve our Services.
Cookies
We use Cookies to power and improve our Site and Services, run analytics, and tailor advertising. For more details, visit WooCommerce’s Cookie Policy: https://woocommerce.com/document/woocommerce-cookies/.
Most browsers automatically accept Cookies by default, but you can adjust your browser settings to remove or reject them.
How We Disclose Personal Information
We may disclose your personal information to third parties, including:
- Vendors and third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, fulfillment, and shipping).
- Business and marketing partners for advertising and service improvements.
- Affiliates within our corporate group.
Legal or regulatory authorities when required by law or for compliance purposes.
Third-Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or security of such sites. We encourage you to review their privacy policies before providing any personal information.
Children's Data
The Services are not intended for children, and we do not knowingly collect personal information from children. If you believe we have collected such information, please contact us.
Security and Retention of Your Information
We implement security measures to protect your information but cannot guarantee “perfect security.” We retain your information based on legal requirements, business needs, and contractual obligations.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to Access / Know: Request access to your personal information.
- Right to Delete: Request deletion of your personal information.
- Right to Correct: Request correction of inaccurate personal information.
- Right of Portability: Request a copy of your personal data.
- Restriction of Processing: Request to stop or restrict processing.
- Withdrawal of Consent: Withdraw consent where applicable.
- Appeal: Appeal our decision if we decline your request.
- Managing Communication Preferences: Opt out of promotional emails.
We may require identity verification before processing your request. You may designate an authorized agent to act on your behalf.
Complaints
If you have complaints about how we process your personal information, please contact us. If you are not satisfied, you may lodge a complaint with your local data protection authority.
International Users
We may transfer, store, and process your personal information outside your country. When transferring data out of Europe, we use recognized mechanisms such as the European Commission’s Standard Contractual Clauses.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at: info@rgninternation.com.